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The care given is great. The staff tries very hard to please. The owner is arrogant and rude. She screams at the staff in front of customers, calling them curse words. I heard her screaming at the dogs (and I quote) “hey. Hey. Shut up. Stop stop hey stop barking” And...
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Anonymous
Anonymous

This is the Tucson location. Not Phoenix. To be fair

3.2
#1234927
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Shortly after Halloween 2017 my dog got sick after attending day care. Facility did not close until a week later of reports from pet parents about sick dogs. The welfare of the dogs are not top priority !!!! It's strictly business and they did not want to loose money...
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1.0
#1138208
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I would give this place a zero star however it's not available. They are incompetent and completely uncaring in regards to your dogs well being. They charge $25 a day for supervised care which is totally unsupervised. I sent my dog there for a while and watched their...
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Anonymous
Reilly

I am so sorry for your experience! I currently work for Camp Bow Wow and have currently seen many reviews of customers complaining about the staff at certain locations outside...

#1138029
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I thought this would be a good place to take my dog during the day, but it ended up being one headache after another. My dog got kennel cough from being there, she got a hematoma on her rear end from falling on the hard slippery floor in the indoor play yard, I don't...
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1.1
#1130065
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As a previous customer, parent of a 34 lb (at the time) puppy, I too experienced this lackadaisical response from Camp Bow Wow staff (Oak Park) about humping. Oddly, one day they just "forgot" not to put my 34 lb female puppy with the large breeds (60+ lb adult dogs)....
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1.7
I liked
  • Location
I didn't like
  • Staff
  • Weekend hours
  • Inability to contact or receive response from management
#1069408
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Camp Bow Wow - Very unprofessional

Managers are rude and unassisting! I overheard a manager degrading an employee in front of customers! I will NEVER do business with a company with this kind of attitude or lack of respect!
1.0
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#1046651
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My dog sustained a swollen area on head following a stay at camp bow wow in Oak Park IL. While at home she has never injured herself and this was noticed following a stay at the day camp. She has also become quite aggressive following several days of being at camp, so...
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#951382
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Camp Bow Wow Dog Boarding Review

10/5/16; min pin "puppy" was scared of bigger dogs and was left to "play" with them with no supervision. sustained a broken leg due to negligence and Owner/ management lied about the injury and charged for the services. Camp bow wow did not offer to pay for medical treatment. They became obnoxious and claim it was a sore muscle due to running and playing so much.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#932371
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Our dog had a first and only seizure after staying at Westlake Camp Bow Wow a week. We tried the Home Buddies service tonight. Texted at 845p the person who was supposed to be staying with our dogs and there was no answer. Looked at our secirity cameras and our dogs...
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1.0
#925148
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My pup had been attending camp bow wow since she was 3 months old! She enjoys playing with her furry friends and comes home absolutely zonked and sleeps for hours!! The staff seems carrying and knowledgeable. Major problem is that Camp Bow Wow expects you to vaccinate...
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#921422
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